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Insurance
The Insurance business is traditionally a conservative industry that heavily relies on client servicing and outdated systems. It provides huge potential for operational efficiency and process improvement.
Below illustrates the areas where players in the industry can streamline their operations so that you can focus on servicing clients
Sales, Quotation, Client servicing
Predictive Lead Scoring
Straight-Through Processing (STP)
Smart Cross-Selling & Retention
AI Recommends Relevant Add-Ons
Renewal & Churn Prediction
Automated Follow-Ups
✔ Immediate underwriting and pricing
✔ Larger average policy size from smart bundling
✔ Tailor made customizations and add-ons based on customer profile through smart probing
Buying insurance should be easy, fast and smooth. We help you achieve a more streamlined customer experience with:
Brokers and agents
Lead Generation & Customer Acquisition
Personalized Policy Recommendations
Claims Assistance & Advocacy
Automated Administrative Tasks
Competitive Market Intelligence
AI Powered Sales-Coach
Records & analyzes agent-client calls to suggest better pitches, objection handling, and compliance checks.
"You missed 3 chances to discuss critical illness riders in that call. Here’s how to bring it up naturally."
Allianz just reduced their term plan premiums by 12%. Consider a counter with our loyalty discount?"
✔ Finds hidden opportunities through cross-sell opportunities
✔ Work less on admin stuff (automate grunt work)
✔ Earn more (higher conversions + retention)
Policy management, Retention and Renewal
Automated Policy Issuance & Underwriting
Intelligent Policy Recommendations & Personalization
Real-Time Policy Adjustments & Endorsements
AI-Driven Customer Retention & Renewals
Never Lose Track of a Client
✔ Track renewal dates, claim histories, and triggers with automated renewal request including coverage gaps across all clients.
✔ Pre-empt through client engagement to ensure higher retention
✔ Track market trends and competition behavior and enable prediction of churn or lapse risks
"In two months' time, there will be 34 clients with expiring policies. Initiate client engagement with tailor made proposals for renewals based on their customer profile and claims history.
Prepare consolidated summary of your client profile instantly before meeting with your client
Claims
Automated Claims Intake & Processing
Faster Claims Triage & Prioritization
AI-driven Decision Engines
Streamlined Settlements & Payouts
Smart Document Processing
✔ Extracts data from photos of receipts, repair estimates, police reports, and records.
✔ Recommendation and decision on payment, whether to request further information, reject or accept claim
A customer uploads photo of a dented car → Estimates of repair cost in minutes.
Payment operations
Automated invoicing
Reconciliation
Payment reminders
Fraud detection
Smart Payment Reconciliation
✔ Match payments to Invoices
✔ Flags discrepancies (underpayments, overpayments, fraud) in real time.
✔ Automated Follow-Ups for Late Payments
✔ Automatically links bank deposits, UPI, and credit card payments to the correct policy.
"Alert: $12,500 payment from Customer X doesn’t match any open invoice. Possible reasons: Underpayment, fraud, erroneous payment. Find out more."
Vrii consulting
Empowering SMEs through AI-driven solutions and strategies.
Contact
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info@vriiconsult.com
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